F.A.Q
Got Questions? We've Got Answers
π Ordering & Shipping
Q: How long does shipping take?
A: Orders typically ship within 1–2 business days. Standard shipping takes 3–5 business days depending on your location.
Q: Where do you ship?
A: We currently ship within the U.S. only. Stay tuned as we expand internationally!
Q: Do you offer free shipping?
A: Yes! We offer free shipping on all orders over $50.
ππ§πΆοΈ Products & Ingredients
Q: Are your snacks gluten-free?
A: Yes — all our puffed corn snacks are 100% gluten-free and made without kernels or hulls.
Q: Are your products baked or fried?
A: Baked, never fried — so you can snack without the guilt!
Q: Where are your snacks made?
A: Proudly made in Michigan with love and quality ingredients.
Q: Do your products contain nuts?
A: Most of our products are nut-free, but we recommend checking each flavor’s ingredient list to be sure.
π¦ Returns & Refunds
Q: Can I return my order?
A: Because our snacks are food items, we can’t accept returns. However, if there’s an issue with your order, we’ll make it right.
Q: What if my order arrived damaged?
A: Please contact us within 3 days of delivery with a photo and we’ll send a replacement or refund.
πͺ Wholesale & Retail
Q: I own a store — how can I carry Sweetly Salted?
A: Fill out our Wholesale Request Form and our team will be in touch within 1–2 business days.
Q: Can I request Sweetly Salted in my local store?
A: Absolutely! Use our Request Us In-Store form and we’ll reach out to your store.
π Other Questions
Q: Do you offer gift boxes?
A: Yes! Our “Build Your Own Mix” option is perfect for gifting [COMING SOON]
Q: How can I contact you?
A: Head to our Contact Page or email us directly at holly@sweetlysalted.com.